The City of Downey is committed to customer satisfaction. Your feedback helps us to make our processes more efficient and customer friendly. The City of Downey would love to hear from you regarding your experience with the City. Please fill out a Customer Service Survey Form

Customer Satisfaction Survey Results - Planning

Quality of Service
    430 out of 473 visitors rated the Planning staff as "Very Good"

Addressed Questions
    468 out of 472 visitors said the Planning staff addressed their questions.

Knowledgeable Staff
    456 out of 472 visitors rated the Planning staff as "Extremely" and "Very" knowledgeable. 

Courteous Staff
    465 out of 472 visitors rated the Planning staff as "Extremely" and "Very" courteous.