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Citizen Emergency Notification System



City of Downey Implements new emergency notification system that Includes over 30,000 landlines and an opt-In system for cell phones and e-mail addresses.

As Downey continues to enhance its emergency preparation and response capabilities, the City added one more link in its communication chain – an emergency notification system. While the City has already obtained over 30,000 landline numbers for residents and businesses throughout the City, there remains a large information gap for people who rely solely upon cell phones. Approximately 20% of Downey households no longer use landlines at all. Many Downey residents also depend heavily on text messages and email-enabled cell phones for information and updates.

To ensure efficient communication of emergency information, residents and interested persons are encouraged to visit the City’s website and register their cell phone, landline and email addresses. An option is available for prioritizing the order in which contact information is used. For instance, a cell phone can be prioritized over a landline if a resident prefers to be contact on a cell phone first.

With more than 113,000 residents and thousands of businesses in the City of Downey, a powerful notification system and a comprehensive listing of phone numbers and email addresses is necessary to ensure prompt, accurate dissemination of information, particularly in an emergency. To register your cell phone and e-mail address information and to improve your emergency notification options, click-on the icon. For additional information, please call (562) 904-7347. 


Fire Department - Citizen Alert
11111 Brookshire Ave.
Downey, CA 90241
(562) 904-7347