Notice Under the Americans with Disabilities Act – ADA and Section 504 of the Rehabilitation Act of 1973
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”) and Section 504 of the Rehabilitation Act of 1973 (“Section 504”), the City of Downey does not discriminate on the basis of disability in admission to, access to, or operations of its programs, services or activities. The City does not discriminate on the basis of disability in its hiring or employment practices. The City does not exclude or deny individuals with disabilities an equal opportunity to receive program benefits or services. If you need accommodations to access information or participate in City of Downey public meetings, programs or services, please contact the ADA/Section 504 Coordinator at the contact information listed below.
The City of Downey does not discriminate on the basis of disability in admission to, access to, or operations of its programs, services or activities. The City does not discriminate on the basis of disability in its hiring or employment practices. Questions, concerns, complaints or requests for additional information regarding the Americans with Disabilities Act may be forwarded to the City's ADA/Section 501 Coordinator as noted below.
- City of Downey Notice of Non-Discrimination - English
- City of Downey Notice of Non-Discrimination - Spanish (En Espanol)
- City of Downey Notice of Non-Discrimination - Korean
ADA/Section 504 Coordinator
The ADA/Section 504 Coordinator is responsible for coordinating the efforts of the City of Downey to comply with Title II of the ADA and Section 504 and to review concerns, complaints or requests regarding access to City programs, services or activities. The City of Downey ADA/Section 504 Coordinator is:
Vaniah De Rojas, ADA/Section 504 Coordinator
City of Downey
11111 Brookshire Avenue
Downey, CA 90241
T: (562) 299-6619
F: (562) 923-6388
California Relay Service 711
ADA Transition Plan
The Americans with Disabilities (ADA) requires public agencies to perform a self-evaluation of infrastructure, programs, and activities, and develop a plan for bringing infrastructure into ADA Compliance.
On January 23, 2018, the City Council received and filed the City of Downey ADA self-evaluation and transition Plan.
To view the City's ADA Transition Plan and the annual update reports, please click here: ADA Transition Plan.
Reasonable Accommodation Requests and Auxiliary Aides
The initial step in processing a request for reasonable accommodation and/or auxiliary aides under Title II of the ADA is by completing the City's Title II ADA Reasonable Accommodation Form and submitting it to the ADA Coordinator at 11111 Brookshire Avenue, Downey, CA 90241, ADACoordinator@downeyca.org, or Fax: (562) 923-6388. An accommodation is a reasonable modification or adjustment that enables a qualified person with a disability to enjoy the same access to City facilities, services, activities, and programs that are enjoyed by persons without disabilities.
Notification of at least 48 hours prior to the City program, service, or activity will enable the City to make arrangements to assure accessibility. If accommodations are needed for an event, please allow four (4) business days prior to the event to process your request and to make appropriate accommodations if they are approved.
The City is not required to take an action, including reasonable accommodation(s), to comply with the ADA if it would result in a fundamental alteration in the nature of a service, program, or activity, or the action would result in undue financial and administrative burdens.
ADA Complaint and Grievance Policy and Procedures
The City of Downey has adopted a formal ADA complaint and grievance policy and grievance form for prompt and equitable resolution of complaints alleging concerns, complaints or requests for access to City programs. The City’s Complaint and Grievance Policy and Grievance Form are provided below. Grievances can be submitted to the ADA/Section 504 Coordinator.
- Complaint and Grievance Procedure
- Grievance Form
- Complaint and Grievance Procedure - Korean
- Grievance Form - Korean
- Complaint and Grievance Procedure - Spanish
- Grievance Form - Spanish
The City's website has been designed with the following accessibility guidelines in mind:
- A chosen standard font is used throughout the site to be easily legible.
- Whenever possible, live text is used instead of graphics to reduce the download time of pages and increase user control.
- No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information: instead it means there are also other, non-color dependent ways in doing this.
- Images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyper-links is conveying important information its content is described with an alternative text.
- The City has attempted to specifically comply with Section 508 referring to website accessibility standards.
- The City has embedded UserWay into its website to increase accessibility.
- A PDF reader is needed to open and view all (PDF) documents.
- To read PDF documents with a screen reader please link to the Access Adobe website, which provides useful tools and resources.
If you have any difficulty accessing the site or have any comments or feedback, please contact the City's ADA Coordinator.
How to Enlarge Font When Printing a City Web Page
- Click the 3 dot "Chrome" button on the upper right side and select "Print."
- Then select "More Setting."
- Under Scale, change "default" to "Custom."
- Type in the scale percentage you want the web page to use.
- Then select "Print."
- Click the 3 bar "Firefox" menu button on the upper right side and select "Print."
- Using the "Scale" drop down menu on the top bar, select the scale percentage you want the web page to use. The larger the scale, the larger the text on the printout.
- The select "Print" on the top bar and then "OK".
- Right-click on the and click on "Command bar" to make your icons appear. Click the "arrow" icon next to the Printer button and select "Print Preview."
- Using the "Shrink to Fit" drop-down menu on the top bar, select the scale percentage you want the web page to use. The larger the scale, the larger the text on the printout.
- Click the "printer" icon on the top bar and then select "Print" to print your document.
PDF documents have the same instructions as the above, however, the paper size and orientation may need to be adjusted to accommodate desired scaling. For City Council Agendas, 11X17 paper size at 130% scaling is optimal.