The City of Downey affirms its commitment to Section VI of the Civil Rights Act of 1964:
"No person in the United States shall, on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subject to discrimination under any program or activity receiving Federal financial assistance."
The Downey City Council formally adopted their Title VI Language Access Plan on May 8, 2018. The Citywide Language Plan and Title VI Transit Plan were updated and approved on May 28, 2019. The City’s Title VI Program focuses on fair and equitable access by the public and provides the policy direction necessary to ensure compliance with Title VI of the Civil Rights Act of 1964. If you have questions regarding the City's Title VI Language Access Plan, please contact : (562) 299-6619.
Language Accommodation Requests
In compliance with Title VI of the Civil Rights Act, the City of Downey prohibits discrimination of any person in any of its program and services. If written language translation of City agendas or minutes, or for oral language interpretation at a City meeting is needed, contact (562) 299-6619, 48 business hours prior to the meeting.
En cumplimiento con el Título VI de la Ley de Derechos Civiles, la Ciudad de Downey prohíbe la discriminación de cualquier persona en todos sus programas y servicios. En caso de necesitar una traducción escrita de los órdenes del día o las actas de las reuniones de la ciudad, o para solicitar un intérprete oral para una reunion de la ciudad, comuníquese con el (562) 299-6619 en el horario de atención comercial, 48 horas hábiles antes de la reunión.
TITLE VI COMPLAINT PROCEDURES
SUBMISSION OF COMPLAINT
If a patron believes he/she has received discriminatory treatment on the basis of race, color or national origin, including limited English proficiency, by a city of Downey staff member or a staff member of a contract service provider (e.g. the transit contractor), the patron will have the right to file a complaint. Please complete the form below in as much detail as possible to file a complaint. This completed form must be submitted within 180 days of the incident. If you need help completing this form for any reason, please contact the Downey Human Resources department at (562) 904-7292.
COMPLAINT INVESTIGATION PROCESS
Per the FHWA Guidance Memorandum, Processing of Title VI Complaints, dated June 13, 2018, all Title VI complaints received by a sub-recipient (the City of Downey) will be forwarded to Caltrans (email to: Title.VI@dot.ca.gov) to be submitted to FHWA Division Office within one business day of receipt. Similarly, if a complaint is received by an FTA sub-recipient, those are to be forwarded to the FTA for investigation or review (mail to: Federal Transit Administration- Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor – TCR, 1200 New Jersey Avenue, SE, Washington, DC 20590). The FHWA/FTA will then forward that complaint to the U.S. Department of Transportation Headquarters Office of Civil Rights (HCR) within one business day of receipt. If HCR determines a Title VI complaint against a sub-recipient can be investigated by a Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. If Caltrans’ Office of Business & Economic Opportunity (OBEO) is delegated the responsibility of performing an investigation, OBEO has 90 days to investigate the complaint. If additional time is needed, OBEO will call the Complainant and inform them.
If more information is needed to resolve the case, the OBEO investigator may contact the Complainant. The Complainant has ten business days from the date of the letter to send the requested information to the investigator assigned to the case.
If the investigator is not contacted by the Complainant or does not receive the additional information within ten business days, OBEO with consult with HCR regarding the disposition of the complaint. Disposition of Title VI complaint will be undertaken by HCR, through either (1) informal resolution or (2) issuance of a Letter of Finding of compliance or noncompliance with Title VI. A copy of the Letter of Finding will be sent to all parties via the Division Office.
SUBMISSION OF COMPLAINT TO FEDERAL DEPARTMENTS
Complainant may, at any time, submit the complaint directly to the relevant Federal Department for investigation, including:
U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor – TCR, 1200 New Jersey Avenue, SE, Washington, DC 20590, such a complaint must be filed within 180 calendar days of the date of the alleged discrimination.)
U.S. Department of Transportation, Federal Highway Administration, Office of Civil Rights, 1200 New Jersey Avenue, SE, 8th Floor E81-105, Washington, DC 20590. (202)366-0693, FHWA.TitleVIcomplaints@dot.gov
U.S. Department of Housing and Urban Development, One Sansome Street, Suite 1200, San Francisco, CA 94104, (415) 489-6400
U.S. Department of Justice, 950 Pennsylvania Avenue, NW, Washington, DC 20530-0001, (202) 514-2000
US Department of Homeland Security, Office for Civil Rights and Civil Liberties, Review and Compliance, 245 Murray Lane, SW., Building 410, Mail Stop #0190, Washington, DC 20528. Telephone: 866–644–8360