If you need your water turned off while you make repairs please call (562)904-7202 on weekdays between the hours of 7:30AM-4:00PM. Homeowners and contractors please be advised that tampering with water meters or the shut offvalves is a violation of the City Municipal Code, Section 7316. Violators are subject to a fine to the consumer. If you want to sign up for new service please call (562)904-7246 at least one working day prior to your requested date of service. If you want to close your current account please call (562)904-7246 at least one working day prior to your requested date of closure.
If you would like to enroll for auto debit to pay your future water bills you can complete the attached form. Return the form with a void check to City of Downey, Attn: ACH Enrollment, P O Box 7016, Downey, CA 90241. If you apply for this service you will be mailed a statement and payment of your bill will be withdrawn from your checking account one week after the statement date.
For emergency services only after normal business hours and on holidays and weekends please call (562)904-7313.
On September 28, 2018, the Governor approved Senate Bill 998 (SB 998). SB 998 requires water suppliers to have a written policy on the discontinuation of residential water service for nonpayment. This Policy on Discontinuation of Residential Water Service for Non-Payment will be effective February 1, 2020.
City of Downey
11111 Brookshire Avenue
Downey, CA 90241